Terms of Service

Aura Clinic is a WhatsApp-based homeopathic consultation service for patients in Pakistan. You message our number, describe what's wrong, and a real doctor registered with the National Council for Homeopathy (NCH) reviews and signs any prescription before it reaches you. Consultation is free; medicine, if you choose to order it, is delivered by courier.

You must be located in Pakistan and able to receive courier delivery at a physical address. You can consult on behalf of a child in your care as their parent or legal guardian. Information you give us should be accurate to your knowledge — a doctor's review depends on it.

Aura Clinic is not an emergency service. See our Medical Disclaimer for what this service does and does not cover.

We don't list prices, run a shop or take payment through this website. Any cost for medicine is quoted to you directly in your WhatsApp conversation, and nothing is charged without your explicit confirmation.

Please use our WhatsApp number for genuine consultations. We may pause or end a conversation that is abusive, fraudulent, or not a real request for care.

We aim to respond promptly, but we do not guarantee an instant reply at all hours. If your situation is urgent, do not wait for a WhatsApp reply — see the Medical Disclaimer.

We may update these terms from time to time; the date at the top of this page shows the latest version.

These terms are governed by the laws of Pakistan.